cfg777's Privacy Policy
Protecting your personal information is our top priority. Find out how cfg777 collects, uses, and stores your data — right here.
Introduction and Applicability
1.1 Identity
cfg777 ("we", "our", "platform") is an online gaming platform that provides live casino, cricket betting, and slots gaming services to players in Bangladesh. We take your privacy seriously and are always committed to protecting your personal information.
1.2 Scope of Applicability
This privacy policy applies to the cfg777 website (cfg777.lat) and all its related services. This policy does not apply to third-party websites or services, which may have their own privacy policies.
What Information Is Collected
2.1 Information You Provide Directly
When you register with cfg777 or use our services, you provide the following information:
- Full name and date of birth
- Email address and mobile number
- Bangladeshi National ID or passport number (for verification)
- Bank account or mobile financial service details (bKash, Nagad, Rocket)
- Username and password
2.2 Automatically Collected Information
The following information may be collected automatically while you use our platform:
- IP address and device type
- Browser type and operating system
- Which pages you visited and how long you stayed
- Login time and login location
- Gaming history and transaction records
- Data obtained from cookies and web beacons
2.3 Financial Transaction Information
Records of every deposit and withdrawal transaction are stored securely. This includes the transaction amount (minimum deposit ৳200, minimum withdrawal ৳1,000), date and time, payment method, and the unique transaction identifier number.
2.4 Information From Communications
When you use our 24/7 live chat support or contact us by email, the details of that conversation are stored. This helps us improve our service quality and provide you with better support in the future.
How Information Is Used
cfg777 uses your information for the following legitimate purposes:
- Account Management: Registration, login, identity verification, and ensuring account security.
- Service Delivery: Providing gaming services, bonuses, VIP benefits, and promotional offers.
- Financial Transactions: Processing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
- Customer Support: Resolving your issues and responding to queries.
- Fraud Prevention: Detecting and preventing unauthorized transactions and fraudulent activity.
- Legal Compliance: Retaining information necessary to comply with applicable laws and regulations.
- Service Improvement: Enhancing platform functionality and user experience.
- Responsible Gaming: Identifying problematic gaming behavior and providing necessary support.
Cookies and Tracking Technologies
4.1 What Are Cookies
Cookies are small text files stored on your device when you visit the cfg777 website. They help us remember your preferences, maintain login sessions, and personalize your experience.
4.2 Types of Cookies
- Essential Cookies: Required for the platform to function correctly.
- Functionality Cookies: Remember your preferences and settings.
- Analytics Cookies: Monitor website usage to improve the service.
- Security Cookies: Prevent fraudulent activity.
4.3 Controlling Cookies
You can control or disable cookies through your browser settings. Please note, however, that disabling certain cookies may cause some cfg777 features to not work correctly. Essential cookies remain active at all times because they are necessary for the website to run properly.
Information Sharing with Third Parties
cfg777 may share your information with third parties in the following limited circumstances:
Payment Processors
Information required to complete transactions via bKash, Nagad, Rocket, and bank transfer is shared with the relevant financial institutions. This sharing is solely for the purpose of completing the transaction.
Security Partners
Limited information may be shared with trusted security partners for fraud prevention, anti-money laundering (AML) compliance, and identity verification.
Legal Authorities
Information may be provided in response to court orders, legal claims, or legitimate requests from regulatory authorities. In such cases, cfg777 always aims to provide only the minimum information necessary.
Game Providers
Game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, or PG Soft may receive limited technical data necessary to ensure fair and uninterrupted gameplay.
Data Security Measures
cfg777 uses industry-standard security technologies and practices to protect your information. Our security measures include:
All data transmissions are secured with 256-bit SSL encryption.
An additional layer of security for account access.
Stored information is kept in encrypted form.
Only authorized staff can access the necessary information.
Your Rights and Choices
7.1 Right to View Information
You have the right to request access to any personal information stored in your cfg777 account. To make this request, contact our support team.
7.2 Right to Correct Information
If you believe the information we hold about you is inaccurate or incomplete, you may request a correction. We will update the information after verifying your identity.
7.3 Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a specified period for legal or regulatory reasons.
7.4 Right to Withdraw
You may opt out of marketing communications at any time. Update your communication preferences in your account settings or by contacting our support.
Data Retention Policy
cfg777 retains your information according to the following policy:
- Active Accounts: All information is retained for as long as the account remains active.
- Financial Records: Transaction information is kept for a minimum of five years as required by law.
- Closed Accounts: After an account is closed, the necessary information is retained in accordance with the applicable regulatory timeframe.
- Communication History: Support conversations are retained to ensure service quality.
- Gaming Logs: Gaming records are retained for fair play and dispute resolution.
Protection of Minors
We carry out an age verification process at the time of registration. If it is confirmed that we hold information belonging to a minor, that information will be deleted immediately and the account will be closed. If parents believe their child has created an account without authorization, please contact us via our 24/7 live chat.
Policy Changes and Updates
cfg777 may update this privacy policy as needed. In the event of changes:
- The update date on this page will be changed.
- For significant changes, a notification will be sent to the registered email address.
- Continued use of the platform after changes have been made will be considered acceptance of the updated policy.
We recommend that you visit this page regularly to stay informed about our privacy practices.
Questions about Privacy?
Our dedicated support team is available 24/7 to help you in Bengali.
To learn more, see our Terms and Conditions and Responsible Gaming pages.